Talent Solutions

Claim Resources

We offer access to a team of seasoned talent, ready to support our customers’ efforts and supplement claim staff when our customers need it most. Our network of claim consultants are highly experienced in disability risk management and we work with each customer to build a plan that best meets their needs, from deployment of our resources to management of the team throughout the engagement.

Ongoing claim staffing

Brown & Brown Absence Services Group is HIPAA-compliant and a fully licensed Third Party Administrator (TPA) in all 50 states.

Talent Builder provides an end-to-end solution for sourcing trained short-term and long-term disability claims professionals. This service combines Brown & Brown’s deep subject matter expertise and training acumen, with Avenica’s established education-to-work platform that offers a unique sourcing and hiring practice designed to find untapped talent suited for a career in insurance.

Optional mentorship program with seasoned professionals to solidify learnings and expertise.

Dedicated Medical & Vocational Resources

We offer dedicated physician, nurse, and vocational consultants who are trained to provide quality support to our customers throughout the claim management process. This can be done on a part-time or full-time basis, either at our customer’s location or remotely and on a temporary or semi-permanent basis, depending on the specific needs of the customer. 

Remote

 Objective Expertise

We have the resources to assume responsibility for the entire medical support function within a claim organization, from Chief Medical Officer to general consulting physicians and nurses. This approach is especially attractive to companies who are seeking a high level of independence and objectivity from their expert resources and desire a more focused management of this critical function. We are positioned to:

• Deliver partial or complete staffing solutions for organizations that need support in managing disability related projects
• Provide expertise during disability claim adjudication and medical underwriting evaluations
• Handle full range of physician/nurse responsibilities including file review, physician calls, internal consultations, etc.
• Audit claim file reviews completed by internal medical resources

Accommodation Services

Evaluating employee requests for accommodations is often a complex process. Brown & Brown Absence Services Group’s extensive team of medical and vocational specialists has the expertise and experience required to navigate a vast array of accommodation requests, including:

• Family and Medical Leave (FMLA)
• ADA/ADAAA accommodations
• Other job accommodations
• Vaccine exemptions

Vocational specialists

Our experienced vocational counselors evaluate accommodation requests to define appropriate solutions with reasonable costs, develop a plan for implementation, and provide ongoing support to enable employees to safely perform their job duties.

• Develop and implement a plan to appropriately accommodate the request
• Support the employee, employer, and carrier throughout the accommodation journey