Why PDA?

Trusted Advisors. Expert Opinions. Better Decisions.

In 2001, Don Abbott, MD, a physician trained in the nuances of disability claim assessments, identified an industry need for high quality medical input within the claim adjudication process. Professional Disability Associates was founded on a commitment to excellence and a promise to provide superior customer service, while delivering expert medical opinions on disability claims.

Today, the company supports 15 of the top 17 disability carriers, based upon the Milliman 2017 U.S. Group Disability Market Survey, as well as many self-insured employers. PDA continues to provide an uncompromising dedication to the founding values, ensuring that each claim is given the attention and expertise required to deliver fair and impartial decisions. Additionally, we feel information security is of utmost importance and we work to protect our clients’ information every single day.

PDA remains an industry leader for medical peer reviews, but has also expanded services to include medical staffing, operational consulting, vocational services, third party administration and disability training.


Our mission is to be the premier provider of specialty risk management services in the industry. Utilizing our staff of expert resources, we deliver customized solutions to our clients. Our focus is on improving our client’s risk management capabilities and delivering service that satisfies our customers in every aspect of our work.

We fulfill this mission by:

“I would like to say how wonderful it is to work with all of the people from PDA. This industry is such an amalgamation of various levels of industry knowledge, talent, and commitment, but every person I work with there has all three ... I do not view my PDA partners as a vendor staff, they are professional contemporaries and I value that relationship and partnership, holding it in the highest regard.” - Manager Operations, Specialized Claim Services client

The PDA Difference

PDA is headquartered in Portland, Maine, a city which has been referred to as the “disability insurance capital of the world”. The organization’s location provides direct access to some of the most highly trained disability professionals the industry has to offer. The senior leadership team consists of industry veterans with a wealth of disability knowledge and over 100 years of insurance industry experience.

PDA has a comprehensive portfolio of services exclusively in support of better disability claim management, extending to STD, LTD, Life Waiver and LTC product lines. Offerings range from consultative expertise that provides insights from the strategic to the tactical, to the ability to act solely as a vendor by providing proven claim support.

Because we partner with most of the top disability carriers, PDA has developed unique insights into industry best practices and is ready to share these insights with you.