Clinical Operations Manager

JOB SUMMARY

As a member of the Clinical and Vocational Services team, the Clinical Operations Manager is responsible for supervising the file review team, both Network and QR. Ensures deadlines are met, quality of work product, excellent service levels, and attainment of goals. Manages multiple projects simultaneously with minimal supervision and serves as a key point of contact for the teammates and clients alike.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each of the following essential duties satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

              - Performance Improvement Plans (where necessary)
              - Annual Performance and Compensation Plans
              - Employee Developmental Plans

COMPETENCIES AND GENERAL SKILLS

Results Oriented

Customer Focus

Uses Effective Communication Skills

Teamwork

Technical Skills

BUSINESS PARTNERING AND REPORTING

QUALIFICATIONS

CORE VALUES AND OUR STUNNING TEAMMATES

Our objective as an employer is to create a transparent, respectful, and spirited environment where people are rewarded with opportunity and recognized for giving their personal best on behalf of themselves, the company, and our constituents. Our culture deeply rooted in our core values, which includes creating opportunity, enriching lives, and growing through innovation. We have teammates that model and take responsibility for creating an organization that upholds the following core values.

Create opportunities:

Enrich lives:

Grow through innovation:

PHYSICAL REQUIREMENTS

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Physical requirements on a regular basis of this role include:

The Clinical Operations Manager is an exempt position with approximately 10% travel requirements

This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.

To apply

PDA is a subsidiary of The Advocator Group. To apply, please submit your application through The Advocator Group website here >>.